Your privacy is important to us. This privacy statement explains the personal data Aosolan processes, how Aosolan processes it, and for what purposes.
Please read the product – specific details in this privacy statement, which provide additional relevant information. This statement applies to the interactions Aosolan has with you and the Aosolan products listed below, as well as other Aosolan products that display this statement.
1. Personal data we collect
Aosolan collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with Aosolan and the choices you make, including your privacy settings and the products and features you use.
1.1 Types of personal data
●Contact information: This includes your name, email address, phone number, and postal address. We collect this information when you create an account, contact our customer support, or subscribe to our services.
●Account information: Such as your username, password, and security questions. This data is necessary for us to authenticate your identity and provide you with personalized services.
●Payment information: When you make a purchase through our products, we collect payment details like your credit/debit card number, expiration date, and security code. However, we use third – party payment processors to handle and store this sensitive information, and we only retain the last four digits of your card number and the expiration date for reference.
●Usage data: We track how you use our products, including the features you access, the frequency of use, and the duration of your sessions. This data helps us understand your behavior and improve our services.
●Device data: Information about the device you use to access our products, such as the device type, operating system, browser type, IP address, and unique device identifiers. This data is used for security purposes, to optimize the user experience, and to troubleshoot technical issues.
●Geolocation data: If you consent, we may collect the location of your device. This can be used to provide location – based services, such as personalized content or local offers.
1.2 Data collection methods
●Direct input: You provide data directly when you fill out forms, create an account, or provide feedback.
●Automated collection: Through cookies, web beacons, and other tracking technologies, we automatically collect data about your interactions with our website and applications. Cookies are small text files that are placed on your device when you visit our site. They help us remember your preferences, analyze traffic, and improve the functionality of our products.
●Third – party sources: We may receive data about you from third – party partners, such as social media platforms (if you log in using your social media account), data providers, or business partners. This data is used to enhance our understanding of you and provide more personalized services.
You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.
2. How we use personal data
Aosolan uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:
●Provide our products: This includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request. For example, if you order a product, we need to share your shipping address with the shipping carrier to deliver the item to you.
●Improve and develop our products: By analyzing usage data, we can identify areas for improvement, develop new features, and enhance the overall user experience. We use this data to conduct user research, usability testing, and performance monitoring.
●Personalize our products and make recommendations: Using the data we have about your preferences, behavior, and interests, we can personalize the content, offers, and features we present to you. This helps us provide more relevant and engaging experiences.
●Advertise and market to you: This includes sending promotional communications, targeting advertising, and presenting you with relevant offers. We may use your data to segment our audience and create targeted marketing campaigns. However, we will always give you the option to opt – out of receiving such communications.
We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
In carrying out these purposes, we combine data we collect from different contexts (for example, from your use of two Aosolan products) or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.
Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods. For example, our automated methods include artificial intelligence (AI), which we think of as a set of technologies that enable computers to perceive, learn, reason, and assist in decision – making to solve problems in ways that are similar to what people do. To build, train, and improve the accuracy of our automated methods of processing (including AI), we manually review some of the predictions and inferences produced by the automated methods against the underlying data from which the predictions and inferences were made. For example, we manually review short snippets of a small sampling of voice data we have taken steps to de – identify to improve our speech services, such as recognition and translation.
3. Sharing and disclosure of personal data
3.1 Third – party service providers
We may share your personal data with third – party service providers who assist us in operating our business, providing our products and services, and fulfilling our legal obligations. These service providers may include payment processors, hosting providers, analytics companies, marketing agencies, and customer support services. We only share the minimum amount of data necessary for them to perform their services, and we require them to protect your data in accordance with applicable laws and our contractual requirements.
3.2 Business transfers
In the event of a merger, acquisition, sale of assets, or other business transfer, your personal data may be transferred to the acquiring or successor entity. We will notify you of any such transfer and ensure that the new entity adheres to this privacy policy or provides a comparable level of protection for your data.
3.3 Legal requirements
We may disclose your personal data if required to do so by law, regulation, legal process, or government request. This may include responding to subpoenas, court orders, or law enforcement inquiries. We will also disclose your data if we believe it is necessary to protect our rights, property, or the safety of our users or the public.
4. Data security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. We implement security controls such as firewalls, encryption, access controls, and regular security audits. We also train our employees on data protection and security best practices to ensure that they handle your data with care.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security. If you have any concerns about the security of your data, please contact us immediately.
5. Your rights
You have certain rights regarding your personal data. These rights may vary depending on your jurisdiction, but generally include:
●Right to access: You can request access to the personal data we hold about you. This includes the right to obtain a copy of your data and to know how we are processing it.
●Right to rectification: If you believe that the personal data we hold about you is inaccurate or incomplete, you can request that we correct or update it.
●Right to erasure: In certain circumstances, you can request that we delete your personal data. This may apply, for example, if your data is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
●Right to restrict processing: You can request that we restrict the processing of your personal data in certain situations, such as when you contest the accuracy of the data or when we are processing it unlawfully.
●Right to data portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine – readable format, and to transmit it to another controller if technically feasible.
●Right to object: You can object to our processing of your personal data for certain purposes, such as direct marketing. If you object, we will stop processing your data for that purpose, unless we have compelling legitimate grounds to continue.
To exercise these rights, please contact us using the information provided in the “Contact us” section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
6. Retention of personal data
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, in accordance with our legal obligations and business needs. The retention period may vary depending on the type of data and the nature of our relationship with you. For example, we may retain your payment information for a certain period to comply with tax and accounting requirements, while we may retain your usage data for a shorter period to analyze trends and improve our products.
When your personal data is no longer needed, we will securely delete or anonymize it so that it can no longer be associated with you.
7. Children’s privacy
Our products and services are not directed at children under the age of 14 (the age may vary depending on jurisdiction). We do not knowingly collect personal data from children under this age. If we become aware that we have collected personal data from a child under the applicable age, we will take steps to delete the data as soon as possible.
8. Updates to this privacy policy
We may update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or business operations. When we make significant changes to the policy, we will notify you by email, through a notice on our website or application, or by other appropriate means. We encourage you to review this privacy policy regularly to stay informed about how we are protecting your data.
9. Contact us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:
●Email: dingyizheng@gzasl.com
●Address: Dalong/Hanji Avenue/Zhengda Industrial Park a-401, Guangzhou, Guangdong, China
We will do our best to respond to your inquiries and resolve any issues you may have in a timely and satisfactory manner.